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Shipping Policy

Logistics Range

The range reaches the United States of America (including Alaska, Hawaii and APO, EPO, DPO address), Canada, Australia, EU, and many other countries around the world.

Shipment Schedule

Free Shipping Worldwide For Orders Over $35

Countries

Delivery Time (Natural Days) 

Germany, United Kingdom, France, Netherlands, Spain, Singapore, Sweden, Belgium, Denmark, Luxembourg, Poland

10-15 Days

United States, Australia, Portugal, Hungary, Italy, New Zealand, Finland, Canada, Thailand, Malaysia, Ireland, Estonia, Cyprus, Slovakia

10-20 Days

Mexico, Greece, Croatia, Vietnam, Lithuania, Latvia

15-25 Days

Austria, Slovenia, Romania, India, Turkey

20-35 Days

UAE, Bulgaria

35-50 Days

Saudi Arabia, Pakistan

>35 days

DHL Express (In normal situations)

Please contact our customer service

Within 7 Days

Note:

1. For other countries not on the list, please see the actual payment page or contact our customer service.

2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.

The parcel will be sent out from H.K., China in the first 48 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of the parcel.

Usually, it may take 10 to 15 natural days for the parcel to arrive in most countries or your place.

Asking for forgives for any inconvenience

The shipping time is up to multiple factors, like the destination country, customs, weather, and so on, which is really hard to control. In cases of an unusual delay, our customer service representatives will inform you via email in advance. We will make every effort to deliver your order as quickly as we can.

Customs, Taxes, & Additional Charges

There are chances that you may be subject to import taxes, customs duties, and fees imposed by your government. These charges are typically due once your package arrives at your destination. But in most cases, you will not get charged duties/customs fees.

If you are charged those fees, BBALENS is not responsible for paying those additional costs as they are not charged by us. The funds go exclusively to your own government. Payment of these is required to release your order from customs on arrival. Please contact your customs office for more information.

Transportation Fee

Worldwide FREE SHIPPING for orders over $35 (default Logistics).

Any questions, be free to contact us, and we will get back to you at the first chance!

Thank you all for your concern and support!